SUPPORT
Privacy Policy
This Privacy & Cookie Policy describes how we gather, use, and safeguard the information you provide when you browse or make purchases on our website. By continuing to use our site, you acknowledge and agree to the practices described below. Please take a moment to read these details before placing an order.
1. Information We Collect
Personal Details:
When you create an account, complete a purchase, we request certain personal details. These may include your name, email, physical address, phone number, and payment information.
Automatically Collected Data:
During your visit, we automatically collect technical data such as your IP address, browser type, device details, and browsing behavior. This is gathered through cookies and similar tracking tools.
2. How We Use Your Information
Customized Experience:
We use collected data to tailor your shopping experience, ensuring you see relevant offers and products.
Order & Customer Support:
Your personal details help us process transactions, confirm orders, and provide assistance related to your purchases.
3. Cookies
Understanding Cookies:
Cookies are small files placed on your device that help track your interactions with our site. They enhance the usability and performance of our online store.
Types of Cookies We Use:
Our website uses a mix of session cookies (which disappear once your browser is closed) and persistent cookies (which remain for a specified duration). We also rely on both our own cookies and those from third-party services for analytics, advertising, and social media features.
Managing Cookies:
You can adjust your browser settings to limit or block cookies. Please keep in mind that disabling cookies may prevent certain parts of our site from functioning properly.
4. Sharing Your Information
Service Partners:
We may share necessary personal data with trusted third parties who help us run our website, handle payments, and deliver your orders.
Legal Requirements:
If legally required, we may provide your information to authorities or comply with regulatory obligations.
5. Data Protection
We use appropriate security measures to safeguard your data from unauthorized use, alteration, or access. However, please note that no online platform can guarantee complete security.
6. Your Privacy Choices
You may request access to, correction of, or deletion of your personal data at any time. You may also have rights to restrict certain types of processing. If you need assistance regarding your privacy rights, please reach out to us using the contact details below.
7. Policy Updates
We may revise this Privacy & Cookie Policy occasionally. Any modifications will be published on this page. We encourage you to review the policy regularly to stay informed.
8. Contact Information
If you have any questions, feedback, or concerns about this policy or our privacy practices, please contact us at info@robaceylontea.com.
Thank you for choosing Roba Tea. We appreciate your trust and remain committed to providing exceptional service and high-quality teas.